This website is an initiative of Urban Country Music Festival which is committed to protecting user privacy. This group understands and appreciates that visitors to, and users of, this website, are concerned about their privacy and the confidentiality and security of information they provide.
Urban Country policy is to respect and protect the privacy of its website users and, as a general rule, it does not collect personal information about you when you visit its sites. You are able to visit this website without revealing any of your personal information. Where this website does collect your information, this will be done with your permission and will explicitly state why your information is needed and what it will be used for.
When you visit this website to read or download information, our server records basic information including your server’s address (IP), the date and time of your visit and which pages or files were accessed.
This website also uses the tools provided by Google Analytics to gather information about how this site is accessed. The information will be transmitted to and stored by Google on servers located outside of Australia.
Information that is gathered using Google Analytics includes:
The above information is gathered solely for the purposes of creating summary statistics which allows Urban Country to assess the number of visitors to the different sections of its websites, to discover what information is most (and least) useful, and to help make its websites more useful to visitors.
A cookie is a piece of information or small file that a website sends to your browser when you access information at that site. Cookies allow websites to recognise you as you browse their website. Cookies may be set by this website (“first party cookies”) or they may be enabled via other websites (“third party cookies”) to target advertising or marketing messages based for example, on your location and/or browsing habits. The information gathered by third party cookies may be transmitted and stored on servers located outside of Australia.
Refer to your browser or device’s help material to control, remove or block cookies. However, this may affect your ability to use some websites and apps.
Our cookies do not contain any personally identifiable information, but allow information to be transmitted between pages within this website. Should you choose to log in to the website, a cookie remembers you are logged in for the duration of your session.
When you visit our website, google places a cookie on your computer to distinguish whether you are a unique or returning user. No personally identifiable information is stored.
In the lead up to an event, we may use Facebook Pixels to build our website audience and tailor content specifically for you within Facebook. No personally identifiable information is shared with us via this method.
View Facebook’s Data Use Policy for Cookies, pixels and other similar technologies at www.facebook.com/about/privacy/cookies.
This website contains links to other websites. Urban Country is not responsible for the content and privacy practices of other websites.
Email correspondence sent to this site may be treated as a public record and retained as required by the Public Records Act 2002 and other relevant legislation.
Your email address details will not be added to a mailing list (unless you so request), nor will Urban Country disclose these details to third parties without your consent, unless required by law. Email messages may be monitored by Urban Country information services staff for system trouble-shooting and maintenance purposes.
When completing the website’s feedback forms, Urban Country may request your name, email address, telephone, etc. These details are only used to respond to your message. Urban Country will not use these details for any other purpose and will not disclose them without your prior consent.
Your personal information is protected by law. These laws prohibit any person from accessing, using or disclosing any personal information except in the performance of their duties or in specific circumstances permitted by these laws. There are severe penalties for breaking these provisions.
While Urban Country provides a secure and reliable system, this site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet. Use of the contact facilities provided through this website is at the risk of the user.
If you have any queries, concerns or require further information relating to privacy you can contact us at firstname.lastname@example.org